In a typical operational process

In a typical operational process, value adding steps, those that make it valuable to the customer or the business, often get buried in wasteful activities that cost time and money. Businesses looking to boost productivity and improve flow/load balancing must seek to eliminate such bottlenecks.

UMAS leverages a proprietary tool to carry out an in-depth analysis of a process, allowing the mapping of Value being added at each stage in office-based processes. The technique is used in conjunction with MOST® operations, capturing critical information on the process.

The PVA™ offering by UMAS is a comprehensive reassessment of the flow of a process:

  • As Is Process Maps are established for all processes and work content along with Frequency and employee details are attached to these maps

  • To Be Process Maps are developed eliminating the Non Value Added activities

  • Load analysis is performed to estimate average load of employees in office area